Privacy and Security

Your privacy is important to us. Saddlebag Depot is committed to respecting your privacy and the appropriate management of personally identifiable information you share with us.

Please read the following policy to understand how your personal information will be treated as you make full use of our website.

Personal Information gathered by Saddlebag Depot

  • Purchases - When ordering, you will create a personal account or you have the option to checkout as 'Guest'. Through this account, you provide certain types of information such as physical address, telephone number and email address. Without this information, an order cannot be shipped and/or billed. An email confirmation is sent after you place an order and in addition, an email may be sent to you, or a phone call made if there is a need to contact you about your order.
  • E- Mail Newsletter - Special announcements and offers exclusive to email recipients are emailed from time to time. Each message also allows you to immediately unsubscribe from future email messages. When you create your account, you have a choice whether or not you wish to receive Newsletters from Saddlebag Depot.
  • Log Files - For each visitor to our site, the web server automatically recognizes and collects the domain name/IP address, pages visited, length of visit, and other general usage data. This information is not linked to personally identifiable information. It is collected and stored with the same information from all visitors in a log file. This log file is then used to determine general site usage patterns and to analyze trends so that a more useful, streamlined experience may be provided.

How We Use Your Information
The information you provide when creating an account with us is used solely for the purpose of shipping and fulfillment of orders placed. AT NO TIME will we sell, share, nor rent this information to any third parties.

Correcting & Updating Your Information
If there is a change to be made to your personally identifiable information - such as a zip code, email address, or area code changes - such editing may be done by logging into 'My Account' and making the necessary changes.

Opting-Out
If you no longer wish to receive our newsletter or promotional emails you may opt-out of receiving these communications by following the specific directions included in every email message or by updating Your Preferences under 'My Account'.

Security
We take every precaution to protect your privacy. When you submit sensitive information via the website, the information is protected both online and offline via the most advanced encryption software in the industry - SSL. We do not store Credit Card data on our servers - all payments are passed thru a payment processor using SSL encryption. All personal information is protected offline as well in our restricted offices. Only employees who need the information to perform a specific job (for example, order fulfillment or a customer service representative) are granted information such as your shipping address or contact information. The computers on which information is stored are kept in a secure and closely monitored environment.

When Leaving This Site
This web site may contain links to other, non-affiliated sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you when you leave this site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

Privacy Notice and Revisions
We believe our Policy provides you with the safest shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes.

If you have any questions about the security of our website, or your privacy, please contact us.